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Welcome to the GSG Help Desk!

Website Support or Service Requests

  • The GSG Help Desk accepts inquiries 24-7-365. For all inquiries, please allow 24-hours for the GSG team to respond to your request once it has been submitted. Additional time may be required over holidays or weekends when operating with less Support Staff on hand.
  • Current Maintenance Clients: Most simple activities are covered; however, sometimes changes you have exceeded your monthly labor allowance. When that happens, you will be billed according to the contract for any overage that occurs.
  • Have Images or Documents to Support Your Request?  Please submit your request using the form provided below.  When complete you will receive an email referencing a Ticket Number.  Please email your additional files to HelpDesk@GoldenServicesGroup.com referencing your Ticket Number.
  • Not a Client? No problem! GSG Web Design can still help! Small business owners often try to do things on their own and sometimes need additional technical help. Simply use the link below, submit your request, and the GSG Help Desk will get back to you with an estimate for the request which you can approve before work is completed.

Submit A Help Desk Request

Please allow up to 24 hours for a team member to respond.  Note: Additional time may be required over holidays or on weekends when operating with less Support Staff on hand.

GSG Support Ticket - Active - HELP DESK
Maximum upload size: 10.49MB
Hourly Fee Consent - Please Select Which Applies to You. *
By checking the box above, the user agrees for their ifnormation to be submitted in this form. The informaiton will be used only by Golden Services Group (aka: GSG Help Desk) to contact the user in regard to the submitted inquiry or provide updates related to the components related within your website. Support will generally respond to your request within 24 hours.

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